Terms & Conditions

Welcome to the BPE Online Store. By accessing or using this website and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions.

1. Product Information

BPE makes reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability displayed on the website are accurate.

Product specifications, features, and availability may be updated or changed without prior notice.

Actual product appearance may vary slightly from images shown on the website.

2. Orders & Purchases

An order is considered confirmed only after successful payment and order confirmation from BPE.

BPE reserves the right to cancel or reject an order in cases of incorrect pricing, product unavailability, technical errors, or other unforeseen circumstances.

Customers are responsible for providing accurate billing, shipping, and contact information while placing an order.

3. Pricing & Payment

All product prices displayed on the website are subject to applicable taxes and charges unless stated otherwise.

Payment must be completed through the available payment methods provided at checkout.

BPE reserves the right to modify product prices without prior notice.

4. Shipping & Delivery

Orders are generally delivered within 7 business days across India, subject to product availability and delivery serviceability.

Delivery timelines may vary due to location, logistics, holidays, unforeseen circumstances, or other operational factors.

Please refer to the Shipping Policy for complete details.

5. Cancellation, Return & Replacement

Orders can be cancelled only before dispatch.

No cancellation or return is permitted after dispatch.

BPE does not provide refunds.

Eligible cases may be considered for product replacement in accordance with the Refund, Return, and Cancellation Policy.

6. Warranty

Warranty coverage is applicable only for the period specifically mentioned for the respective UPS model, such as 1 year, 2 years, or as otherwise stated.

Warranty claims are subject to the applicable warranty terms and technical verification.

Please refer to the Warranty Policy for complete details.

7. Customer Responsibilities

Customers are responsible for:

Providing correct shipping and contact information.

Ensuring proper installation and operation of the UPS as per BPE instructions.

Using the product within the specified technical and environmental conditions.

Keeping the order confirmation and proof of purchase for future reference.

8. Website Usage

Customers must not misuse, disrupt, or attempt to gain unauthorized access to the website or its systems.

All website content, including text, images, graphics, logos, and product information, is the property of BPE or its respective owners and may not be reproduced without authorization.

9. Limitation of Liability

BPE shall not be responsible for delays, service interruptions, or losses resulting from circumstances beyond its reasonable control, including logistics disruptions, natural events, technical failures, or other unforeseen circumstances.

10. Policy Updates

BPE reserves the right to modify these Terms & Conditions, policies, product information, or website content at any time without prior notice. Updated terms will be published on this website.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

12. Contact Us

For questions or assistance regarding orders, products, payments, shipping, or policies, please contact the BPE Customer Support Team

support@bpee.com

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